Services
Supply chain services built for teams without an SAP budget.
Every Flowbound service works the same way: watch the signal, make the call, and explain the reasoning in plain language. No dashboards to interpret yourself and no consultant required to make sense of it.
Inventory
Inventory that forecasts, tracks, and ships itself smarter.
Inventory is usually where small and mid-sized supply chains lose the most money: too much cash tied up in the wrong SKUs, not enough of what's actually selling, and shipping costs that creep up because nobody's watching lane by lane. Flowbound's inventory service covers the full loop, from forecasting what you'll need, to tracking what's on hand, to picking the cheapest way to get it where it needs to go.
Demand Forecasting
Flowbound looks at your sales history, seasonality, and supplier lead times to tell you what you'll actually need to reorder and when, so you're not caught flat-footed on a bestseller or sitting on dead stock.
Inventory Tracking
Real-time visibility into what's on hand, what's incoming, and what's already spoken for. No more reordering something you already have or promising stock you don't.
Shipping Optimization
Flowbound compares carriers, lanes, and lead times automatically and recommends the option that gets your order there on time for the least cost. No manual rate shopping required.
Supplier Management
Supplier relationships that run themselves, without dropping the ball.
Managing suppliers by spreadsheet and email works until it doesn't: a missed reorder point, a wholesale account nobody's watching, a vendor conversation that falls through the cracks. Flowbound's supplier management service keeps every supplier relationship and wholesale account current, so nothing gets missed and nobody's chasing down a status update by phone.
Supplier Coordination
Flowbound keeps every supplier conversation, purchase order, and lead time change in one place, and flags the ones that need your attention before a delay turns into a stockout.
Wholesale Account Management
Track pricing tiers, order minimums, and standing wholesale agreements per account, so every reorder goes out at the right terms without you having to double check the contract each time.
Customer Service
Customer questions answered before your team even sees them.
Every "where's my order" or "what happened to my shipment" question is really a supply chain question, and most small teams end up answering the same ones over and over by hand. Flowbound puts your live order, shipment, and inventory data behind a chat agent that answers customers directly, and hands off to your team only when a real judgment call is needed.
Order Status & Tracking
Customers get a real answer on where their order is and when it'll arrive, pulled straight from live shipment data instead of a guess or a canned reply.
Returns & Claims Handling
Flowbound checks a return or damage claim against the actual order and shipment record and routes it correctly, so your team isn't chasing down details before they can even start helping.
Customer Inquiries
The same agent that runs your supply chain answers customer questions in plain language, using your real data, so your team only steps in for the calls that actually need a person.
Quality Monitoring
Catch a quality problem before it becomes a pattern.
A damaged shipment or a bad batch is easy to miss when it's buried in a spreadsheet of returns and complaints. Flowbound watches inspection results, returns, and supplier performance together, so a quality issue gets flagged while it's still one incident, not after it's cost you a repeat customer.
Defect & Damage Detection
Flowbound flags damage and defect patterns as they show up in returns and inspections, instead of waiting for someone to notice the trend by hand.
Supplier Quality Scorecards
Every supplier gets a running record of defect rates and on-time-in-full performance, so a quality conversation with a vendor comes with the numbers already attached.
Inspection Tracking
Incoming inspection results get logged and checked automatically, and anything that fails gets flagged before it ever reaches your shelf.
We're onboarding a small group of business pilots right now.
Tell us a bit about your supply chain and we'll get back to you within a few days. No sales pressure, just a real conversation about how we can help your team run tighter and smarter.
hello@flowbound.ai